General Questions
How do I register account access on FBFS.com?
Why should I register for account access on FBFS.com?
Why is the username I entered not accepted?
Why is my password not accepted?
Why don’t I have access to my policies when I log in?
Why do I have to enter my Social Security number to register?

General Questions:

How do I register an account on FBFS.com?
•Go to www.FBFS.com and click on "Account Registration" on the home page of the site.

•Complete the form and establish your user ID and password. Make sure you use information for the owner / first named insured on the policy when filling out the form.

•Wait for an e-mail with a 4-digit activation code. You should receive the code within a couple minutes.

•Enter your 4-digit activation code. This will allow you to view your policy(s).

•At that point, if you have a qualifying policy, the option to purchase or learn more about the coverage will appear on the right side of the page.

Why should I register for an account on FBFS.com?
Registering for an account on FBFS.com allows you to view your policy information anytime you want. Having an account also allows you to pay bills, file and track a claim, view your statement, or add a coverage to an existing policy all from your computer.

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Why is the username I entered not accepted?
Many times a username is not accepted because it already exists. You cannot duplicate anyone else’s username and therefore, you must choose a different one. Another reason the username may not be accepted could be due to the requirements. Usernames are required to include at least six, but no more than twelve letters and numbers.

Why is my password not accepted?
Passwords are required to include a combination of at least six but no more than twelve letters and numbers. If you are under or over the limit the password will not be accepted. If only letters or only numbers are used this will also not be accepted, it must be a combination of both.

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Why don’t I have access to my policies when I log in?
This could be caused by one of the following reasons:
•When registering for FBFS.com account access using a Farm Bureau Member’s Choice policy, you must be the first named insured on the policy to be granted access. For a life policy you must be the owner of the policy.
•When registering an account for a life policy you must choose the state you purchased the policy in as your state on the registration form. For example, if you purchased the policy in Iowa and moved to Texas after purchasing the policy, you must choose the state of Iowa as your state when registering.
•All information entered on the registration form must match the information on the policy. i.e. name, address, etc…

Why do I have to enter my Social Security Number to register?
A Social Security Number (SSN) is a unique number that only you should know. This allows us to provide policy information only to the person who should have access to that information.

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