| Step one is to select the category or categories of insurance coverage involved with your claim. After selecting all that apply, click “Next.” |  |
On the next page, a box will appear with tabs across the top, similar to the example shown here. The number of tabs shown depends on the type of claim you are filing. The first tab, highlighted in blue, is the “Contact Information” tab.
Your contact information will be completed automatically. Step two is to verify that all the information is correct and the required fields are complete. Correct or add any information, if needed. Once complete, click “Save and Continue.” |  |
This will direct you to the “Loss Information” tab, shown here. This tab will be slightly different, depending on the type of claim being filed. This example displays a personal vehicle claim. This section will identify the details of the loss. Step three is to answer all questions to the best of your knowledge and click “Save and Continue” when complete. |  |
The next tab displayed depends on the type of claim. For this example, because the claim being filed is for a “personal vehicle,” it’s the “Vehicles” tab.
If a homeowners or personal property claim were being filed, you would see the “Buildings/Property Damage” tab. Step four is to complete all the required information and click “Save and Continue.” |  |
The final step is to submit the claim. From this screen, you may choose to save the work you have done and submit the claim at a later time, print the details of the claim or submit the claim online.
When you submit the claim, you will see a confirmation screen. |  |
Shortly after submitting the claim, a confirmation e-mail will be sent to the e-mail address in your profile. Once the information is processed, a Claims Representative will contact you as soon as possible. In the meantime, if you have any questions, please contact your agent. |  |